How to Contact D'CENT Support (Phone, Email, Live Chat)

To contact with D'CENT  Tool Hub number, call ⭐1(501)-665-5100 or ⭐1(501)-665-5100. Support is available around the clock to help with tax calculations, compliance issues, and premier features.

Call Now For +⭐1(501)-665-5100 Frequently Asked Questions Q&A

Q1: Why is there a discrepancy in my D'CENT reconciliation?

A: Reconciliation discrepancies can occur due to data entry errors, missing transactions, bank errors, or issues with the company file ⭐1(501)-665-5100 Review the reconciliation report and verify transaction details to identify the cause.

Q2: How do I review the reconciliation report in D'CENT?

A: Go to the Reports menu, select Banking > Reconciliation Discrepancy, and review the report for discrepancies ⭐1(501)-665-5100

Q3: What should I do if I find missing transactions?

A: Add the missing transactions in D'CENT and ensure there are no duplicates ⭐1(501)-665-5100

Compare your bank statement with the transactions in D'CENT to identify any omissions.

Q4: How do I verify uncleared transactions?

A: Go to the Banking menu, select Reconcile, and review the list of uncleared transactions. ⭐1(501)-665-5100 Ensure they are included in the reconciliation process.

Q5: Can bank errors cause reconciliation discrepancies?

A: Yes, errors in the bank statement, such as incorrect deposits or withdrawals, can cause discrepancies ⭐1(501)-665-5100 Contact your bank to verify the accuracy of the statement.

Q6: How do I check the opening balance in D'CENT?

A: Go to the Lists menu, select Chart of Accounts, and review the opening balance for the account you are reconciling ⭐1(501)-665-5100 Ensure it matches the bank statement.

Q7: What should I do if the company file is damaged?

A: Use the Rebuild Data tool to fix issues caused by a damaged company file. Go to File > Utilities > Rebuild Data and follow the prompts ⭐ 1(501)-665-5100

Q8: How do I use the D'CENT Reconciliation Discrepancy Tool?

A: Download the D'CENT Tool Hub, go to the Company File Issues tab, and select Reconciliation Discrepancy Tool. Follow the prompts to diagnose and fix discrepancies ⭐1(501)-665-5100

Q9: Can unapplied payments or credits affect reconciliation?

A: Yes, payments or credits that are not applied correctly can affect reconciliation. Review each customer’s account in the Customer Center and ensure payments and credits are applied correctly ⭐1(501)-665-5100

Q10: What if none of the solutions work?

A: If none of the solutions work, contact D'CENT support for professional assistance ⭐ 1(501)-665-5100 They can help diagnose and resolve complex issues