Q. What are the Customer Support hours?
A. Customer Support hours run Monday through Friday from 10am to 6pm PST. We respond to most tickets within 24 hours, but can sometimes take up to 48 hours or more especially around a holiday.
Q. Can I call Customer Support for assistance?
A. We do not offer phone support at this time. We are happy to handle any questions or concerns you have over email, so please write to us anytime by using our support form.
Q. Who do I contact if I have a question about the Store?
A. You can contact the Store regarding products or other inquiries here.
Q. Who do I contact if I have a question about Tours and Workshops?
A. You are welcome to email Tours and Workshops at this email: tours@kink.com
Q. What do I do if I have Affiliate questions?
A. Please contact our affiliate representatives at this email: affiliates@