Q. Why can't I login?
A. If you have trouble logging in, first try clearing your cache and cookies, close all browser windows and restart your browser before logging in again. In most cases, this will fix the issue. Make sure you are using the correct username and password (remember that logins are CaSe sEnsitiVE).
Q. What do I do if I get an error that says "Email address already in use."?
A. You will receive the "Email address already in use" response if you are trying to sign up for a new Kink.com account with an email related to an existing account.
If you have already clicked the red Join button, please click the "Login" link located underneath the "Create Account" title to Login to your existing Kink.com account, as shown below. This will redirect you to the Login page.
You can also click on the gray Log In button in the top right corner of the home page. It looks like this:
If you've forgotten your login information, you can have your password sent to the email address on file by using the link on the login page, located here.
Q. When I use the link from the password reset email, it says "Cannot Confirm Token." How do I get it to work?
A. You will see the "Cannot Confirm Token" response if you are inputting an email that does not match the email associated to your account or if you are not using the most recent password reset link. Please ensure that you are using the email that matches your account and also using the most recent email sent for the password reset process.
Q. I still can't login. What am I doing wrong?
A. There are a few possible reasons why you are still experiencing difficulties logging in. If you are receiving the "Bad Username or Password" response even after resetting your password, you may need to contact support for further assistance regarding your account.
Q. I'm logged in, but I don't have full access to KinkUnlimited or KinkMen. What's wrong?
A. First try clearing your cache and cookies via your browsers history. Restart your browser and log in to Kink.com again. Click on the "My Kink" tab to view your subscription. If you still don't have access, please fill out our support form.